Get the latest updates on shipping, store re-openings and contact-free concierge service, or book an online or in-store appointment.
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Stores are opening!

We are slowly and carefully reopening stores in a way that is safe for everyone. Plus, contact-free Curbside Concierge services are available at select locations. Find a list of stores offering these services below.

We’re Here for You!

Our stores are offering several options to serve you at this time.

In-Store Shopping

We care deeply about the health and safety of our customers and team members, so our stores will re-open to the public as state and local laws allow.

Any stores not listed below remain closed, but please continue to check back as this list will be updated regularly with the most recent store re-openings.

In-Store or Virtual Shopping Session

Many of our stores have re-opened and are ready to serve you. However, we understand that some of you may not feel comfortable shopping in a retail store at this time.

In order to best meet your needs, we are offering both in-store and virtual appointments with your local Zales store!

You can schedule a virtual appointment from the comfort of your home or office or schedule a traditional one-on-one jewelry or repair consultation in-store with your local jewelry expert. It’s up to you!

Curbside Concierge

Curbside Concierge services are available at select locations only.

Services include: purchases, returns, exchanges, repair pickup, new purchase repair take-in and credit card or layaway payments.

If your store is offering curbside service, please schedule a virtual appointment with one of our jewelry consultants to arrange a time for your curbside pick-up.


How we’re keeping you Safe While You Shop

All employees and customers must wear a mask. Masks must cover your nose and mouth

Jewelry is cleaned before and after handling by each customer

Employee health screenings are conducted daily

Employees wash their hands frequently

We perform frequent cleanings and wipe down all surfaces

Avoid entering the store if you have symptoms of COVID-19, namely fever or cough

Hand sanitizer is available at entrance and throughout store

Maintain a six-foot distance from others

Sneeze or cough into a cloth or tissue, or if unavailable, your elbow

Avoid shaking hands or engaging in unnecessary physical contact

FIND THE STORES OPEN OR IN YOUR STATE
Stores not listed are closed.
Auburn Mall

Open To Public
1627 Opelika Road Ste. 21
Auburn, AL
334-321-7191
Riverchase Galleria

Open To Public
2000 Riverchase Galleria Ste. 248
Birmingham, AL
205-985-9815
Decatur Mall

Open To Public
1801 Beltline Rd. Sw Ste. G4A
Decatur, AL
256-340-0277
Wiregrass Commons Mall

Open To Public
900 Commons Dr. Ste. 906
Dothan, AL
334-792-0588
Florence Mall

Open To Public
301 Cox Creek Pkwy. 1102
Florence, AL
256-766-2651
Parkway Place

Open To Public
2801 Memorial Parkway Ste. 270
Huntsville, AL
256-539-1570
Shoppes at Bel Air

Open To Public
3213 Bel Air Mall Ste. C-6
Mobile, AL
251-471-5385
Eastdale Mall

Open To Public
1021 Eastdale Mall Ste. A-10
Montgomery, AL
334-277-8800
Pinnacle at Tutwiler Farm

Open To Public
5012 Pinnacle Square Ste. 114
Trussville , AL
205-655-7210
University Mall

Open To Public
1701 Mcfarleand Blvd. E Ste. A12,A13
Tuscaloosa, AL
205-462-2131
Dimond Center

Open To Public
800 E Dimond Blvd. Ste. 107
Anchorage, AK
907-349-4406
Bentley Mall

Open To Public
32 College Rd. Ste. 15M
Fairbanks, AK
907-456-1829
Chandler Fashion Center

Open To Public
3111 W Chandler Blvd. Ste. 2058
Chandler, AZ
480-857-4101
SanTan Village

Open To Public
2196 E Williams Field Rd. Ste. 676
Gilbert, AZ
480-214-4492
Arrowhead Towne Center

Open To Public
7700 W Arrowhead Towne Center Ste. 2097
Glendale, AZ
623-412-1777
Park Place

Open To Public
5870 East Broadway Ste. 232
Tucson, AZ
520-747-0688
Superstition Springs Center

Open To Public
6555 E Southern Ave. Ste. 2320
Mesa, AZ
480-830-1950
Tucson Mall

Open To Public
4500 North Oracle Road Ste. 351
Tucson, AZ
520-888-0286
Yuma Palms Regional Center