We want to make your shopping experience at Zales.com easy and convenient. We are pleased to offer you two ways to receive your purchase - Pick Up In Store or Delivery!
Pick your purchase up at your local store or have it delivered to you curbside!
Choose to have your order shipped to the Zales OR Zales Outlet nearest you, and we'll pay the shipping charges. When you pick up your order in the store, our experienced Jewelry Consultants will be on hand to help answer any questions.
Select styles are available for purchase online and pick up TODAY!*
1. Click My Store at the top left corner of the page and enter your zip code. Select the store you would like to shop.
2. Next, under Select Refinements, click the box that says Pickup Today. This will bring up your selected store's available inventory.
3. Shop as you would normally. At checkout, select Pickup Your Order and pay for your item(s).
4. We'll email you when your item(s) is ready. You can also opt in to receive texts when your order is ready.
5. You can pick up your right away or within 7 business days.
6. If you are unable to pick up your purchase within 7 days, a one time extension to 10 days is available. After the pickup period has passed (7-10 days), orders will be returned and the original method of payment credited.
* Only items available in your selected store's current inventory are available for same-day pick up. Most items purchased online are shipped from our distribution centers and require additional lead time.
Select styles are available for purchase online and curbside delivery TODAY!
1. Click My Store at the top left corner of the page and enter your zip code. Select the store you would like to shop.
2. Next, under Select Refinements, click the box that says Pickup Today. This will bring up your selected store's available inventory.
3. Shop as you would normally. At checkout, select Pickup Your Order. If you prefer your order be brought to your car, click the Select to use Curbside Pick Up box. Pay for your item(s) and we will email you when your purchase is ready for pick up. You can also opt in to receive texts when your order is ready.
4. We'll email or text you when your item(s) is ready. Click on the link in the email or text message, enter your vehicle information and click "I'm On My Way."
5. Once you arrive at our Curbside Pick Up area, click the "I'm Here" button in your email or text message. Follow the prompts for confirmation and an associate will head your way with your purchase. Make sure to have your photo ID handy!!
6. We'll hold your purchase for three days. If your purchase is not picked up within the alloted time, it will be returned to stock and the original method of payment credited.
Any purchase made online can be shipped FREE to your local store for pickup!*
1. Shop online as usual,
2. At Checkout, select the Pickup My Order option.
3. Your items will be shipped to your selected store at no cost to you.
4. We will email you when your order arrives.
5. You can pick your order up right away or within 7 days. If you are unable to pick up your purchase within 7 days, a one time extension to 10 days is available. (Only you can pick up your order. We’ll ask you to sign for it and show a valid photo ID.)
6. After the pick up period has passed (7 to 10 days), orders will be returned and the original method of payment credited.
* Only items available in your selected store's current inventory are available for same-day pick up. Most items purchased online are shipped from our distribution centers and require additional lead time.
