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or jewelry repair purchase
All Jewelry Welcome
Create a New Family Treasure or
Give Your Existing Jewelry Some Love!
Turn your design vision into reality.
Transform an heirloom piece into something new.
Bring your unique pieces back to life.
Fix something broken or damaged.
Expert Jewelry Services Available In-Store
• Free repair estimates, and six-month repair guarantee
• Repair or replace earring backs, clasps, chains, prongs and mountings
• Replace missing or broken diamonds and/or gemstones
• Resize jewelry for best comfort and fit
• Personalize with engraving services
• Refinish and polish
• Watch battery replacement and repair
• Trade-in and upgrade your diamond jewelry**
Diamond Events at Zales
Find Diamond Events happening near you.
*Only available in store during the Custom Design & Jewelry Repair Weekend. Applicable on in-store care, repair or custom design purchases only. Excludes loose diamonds and gemstones.
**Natural Diamonds can only be traded-in for natural diamonds and lab-created diamonds can only be traded in for lab-created diamonds. Trade-ins purchased at Zales are awarded the full value of the original purchase price. Purchase price of upgrade must be double the original value or more. Color gemstone, pearl and lab-created diamond jewelry not eligible for trade-in. Trade-ins can only be completed in a Zales store, only Zales diamond jewelry items qualify for trade-in upgrade services. Please see a jewelry expert or www.zales.com/in-store-services for details.