Jewelry Expert Consultation | Zales
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of our Jewelry Experts are GSI certified
91%
average satisfaction score from customers who consulted an expert
300k+
guests trust us with their jewelry needs every year
READY TO CONNECT WITH A JEWELRY EXPERT?
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Let our Jewelry Experts help you find the perfect jewelry look for yourself—or someone you love.
Chat in English or Spanish.
Let our Jewelry Experts help you find the perfect jewelry look for yourself—or someone you love.
Chat in English or Spanish.
Chat Hours:
Monday to Friday: 7 AM — 1 AM ET
Saturday: 10 AM — 10 PM ET
Sunday: 10 AM — 10 PM ET
Saturday: 10 AM — 10 PM ET
Sunday: 10 AM — 10 PM ET
Call Hours:
Monday to Friday: 9 AM — 10 PM ET
Saturday: 12 PM — 10 PM ET
Sunday: 12 PM — 9 PM ET
Saturday: 12 PM — 10 PM ET
Sunday: 12 PM — 9 PM ET
*Times subject to change due to Holiday hours.
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By clicking this link or texting this number, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders from KAY at the cell number used when signing up). Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. View terms and privacy.