The Zales Difference Trusted since 1924
As the best known name in retail jewelry, Zales offers a broad selection of classic and contemporary styles in diamond, gemstone and gold jewelry, as well as popular watch brands. Learn more about us  Flexible payment options
In additional to accepting all major credit cards, Zales also provides its own credit card with convenient payment plans. Zales also offers our online customers the option of paying with PayPal and Bill Me Later®.
 Our payment options Easy returns
Zales stands behind every product we sell. If you are not satisfied with your purchase, you may return or exchange the item to us via insured traceable mail or to any of our 695 stores nationwide. Our return policy  Free gift packaging
Zales.com offers free gift packaging in our classic black matte box tied with a stylish silver ribbon. You can also add a personal gift message.
Our gift options Free shipping
Zales.com offers free FedEx Express Saver shipping everyday with a minimum purchase of $149. Certain restrictions apply. FedEx Overnight and Saturday Delivery are also available.
 Our shipping options Customer service
Customer service is available 24 hours a day, 7 days a week by calling 1-800-311-JEWEL (5393). Our phone representatives are able to assist you with placing an order, tracking an order, or resolving any issues you have with your order. Spanish-speaking representatives are available 8 a.m. - 4 p.m. ET. Contact us anytime Our family of brands
Zales is part of Zale Corporation which operates 1,931 retail locations throughout the United States, Canada, and Puerto Rico under the following brand names: Zales Jewelers, Zales Oulet, Gordon's Jewelers, Peoples Jewellers, Mappins Jewellers, and Piercing Pagoda.
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