The Zales Difference - Warranty, Shipping & Other Policies from Zales

The Zales Difference

Zales Difference
Zales, The Diamond Store, has been America's jeweler since 1924. It is our expertise, knowledge and size that enable us to bring you the most exquisite diamonds, at just the right value.

The Four Cs of Diamonds

free shipping		ship-to store		100 Day Risk-Free Return Policy
FREE FEDEX EXPRESS Saver Shipping with any order of $149 or more.		Order online at zales.com and your order ships FREE if you pick it up at your local store Learn More		Surprise her with the perfect ring worry-free. If she absolutely doesn't love it, you have 100 days to return your purchase for a FULL refund. No questions asked. Learn More

Convenient Shopping		Lifetime Diamond Commitment
With stores nationwide, there is always a Zales near you.Find a store Shop anytime, 24/7 at Zales.com.		Lose your diamond? We'll replace it at no extra charge. Learn More		Our affordable credit options make it easy to buy. Learn More

Exclusive Ten for Ten Layaway Plan		Upgrade Your Diamond on Zales		Design Your Own Ring
Put 10% down and pay the rest in ten equal monthly payments. Jewelry buying made easy. See store for details.		If at any time you wish to upgrade your diamond ring, we will let you put the original purchase price towards your new diamond. Learn More		Create a one-of-a-kind diamond engagement ring, wedding or anniversary band that's just right for you. Learn More