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Lifetime Jewelry Protection Plan

The Zales Lifetime Jewelry Protection Plan makes it easy to keep your jewelry beautiful, clean, strong and worry-free. This one-time purchase provides a lifetime of protection as well as precious peace of mind.

One Year Extended Service Agreement

The Zales One Year Extended Service Agreement is an optional one-year replacement plan designed for select non-repairable merchandise such as beads that’s not eligible for our Lifetime Jewelry Protection Plan.

Introduction
This document establishes your consent to communicate with us electronically. Please read this document carefully and retain a copy for your records. The words we, us, and our mean Sterling Jewelers Inc. d/b/a Zales Jewelers and Signet Service Plans Inc. The word you means the individual purchasing the OPTIONAL LIFETIME JEWELRY PROTECTION PLAN and/or OPTIONAL ZNA ONE YEAR REPLACEMENT PLAN. The word Disclosures means the communications set forth in the Scope of Consent paragraph below.

Consent to Receipt of Electronic Disclosures
By indicating your agreement, you indicate that you are able to receive our Disclosures electronically and that you consent to receiving them electronically. Such Disclosures shall be considered to be in writing and in a form you can keep for the purposes of state and federal law. Furthermore, any method that you use to indicate your assent during the purchase process shall be consider an electronic signature.

Scope of Consent
Your consent applies to the receipt of all legal and/or regulatory disclosures associated with purchasing the OPTIONAL LIFETIME JEWELRY PROTECTION PLAN and/or OPTIONAL ZNA ONE YEAR REPLACEMENT PLAN with us, along with the Terms and Conditions of our Extended Service Plan and Jewelry Replacement Plan.

Hardware and Software Requirements
To access, view, and retain Disclosures that we provide you, you must have:
  • A connection to the Internet.
  • A current version of an Internet browser which supports HTML and SSL encryption.
  • Your browser settings must have cookies and java script enabled.
  • A means to print or store notices and information through your browser software.
  • The hardware and software necessary to operate the items above.
Paper Copies
Upon request, we will provide you with paper copies of the Disclosures. You may make such a request by calling us at 1-800-527-8029. There is no charge for paper copies.

Withdrawing Consent
You may withdraw your consent by discontinuing the online purchase process at any time before you checkout. However, if your consent is withdrawn, you cannot purchase the OPTIONAL plan online. You may also purchase in person at any Zales Jewelers store.

Updating Your Contact Information
If any contact information you provide us changes, please call us at 1-800-527-8029 so that we may update our records.

Federal Law
Your consent is being provided in connection with a transaction affecting interstate commerce and is subject to the federal Electronic Signatures in Global and National Commerce Act. The Act shall apply to the fullest extent possible in order to validate our ability to conduct business with you electronically.
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