Typographic errors are subject to correction. Merchandise enlarged to show detail and may not always be exactly as pictured. Promotions, prices, styles and availability may vary by store and online.
How should I clean my jewelry?
Generally, most jewelry can be cleaned with mild liquid detergent mixed with warm water. Learn More
How can I protect my jewelry?
Our mission is to ensure you're happy with you jewelry. From the day you take it home and all through the years to come. That's why we offer plans to protect your precious jewelry. Learn More
Who can help me choose the right jewelry?
Chat with us online or speak to a trusted jewelry consultant over the phone for assistance. Learn More
Where can I get common questions answered?
We have answers to the most common questions we receive. Learn More
Guest Return and Exchange Policy
Your online purchase may be returned to any of our stores or returned by mail to our distribution center.
Returns are allowed within 30 days from the purchase (shipment) date and exchanges within 60 days of the purchase (shipment) date for jewelry, and within 30 days from the purchase (shipment) date for watches. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.