Rated 2.8 out of 5 by 9
Rated 4 out of 5 by Liag Poor Quality Clasp
I love the bracelet. However within a month, I took it back to have the clasp repaired (it will not stay clasped), they did a quick repair in the store. A week later I took it back and they sent it out for repairs. A week later I was back again, it still will not stay clasped. They are now putting a new type of clasp on for me,
June 18, 2014
Rated 1 out of 5 by MegD Bracelet gone in a week due to poor clasp!!!!
I loved this bracelet! It is so pretty and I was so happy when I received it as a gift from my boyfriend. Unfortunately, it was gone in a week due to the defective clasp|! Does Zales even read their reviews? I cannot believe that Zales still sells this bracelet to consumers knowing that their consumers are throwing their hard earned money out the window! All they need to do is put a different clasp on it! I am so upset about this. I felt horrible having to tell my boyfriend that I lost his gift in a week! I will be writing a letter to customer service about this as well because writing a review is useless.
April 2, 2014
Rated 2 out of 5 by MissL26 Bad Clasp
My boyfriend bought me this bracelet for my birthday present last year and I loved it! However, from day one the clasp was bad. It would always become loose and would eventually fall off. So we decided to get it repaired at a jewelery shop. We thought it was fixed but it ended up doing the same thing. So I decided to put it away for while and to take it out only on a special occasion. Well one day a special occasion came my family and I were invited to a wedding out of state, so we had to travel on a airplane. The day came where we had to fly out and I had on the bracelet. Anyway when I walked in the airport I had my bracelet on, however after I checked into the plane I looked at my at my wrist and the bracelet was gone. It had fallen off once again. So I went to look for it, I retraced my steps but didn't find it at all. I ended up flying out and when I landed I called the lost and found on the airport a few times and asked if they found the bracelet. They said no, so I left my information and even called a few more times but nothing was ever found. :(
June 11, 2013
Rated 5 out of 5
by cmgn I Love This Bracelet
My fiance bought this for me for Easter and I love it. I read a lot of reviews about the clasp having poor quality but so far I don't have that problem (granted I've only had it for 3 days). I have slept with it on though and it never came off, and the clasp does not wiggle at all. Maybe they altered the design due to previous reviews? Anyway, I love it. :]
April 2, 2013