Rated 3 out of 5 by 8
Rated 1 out of 5 by lyssa413 stamped not engraved
the bracelet is nice but the message you choose is not engraved its stamped which makes the beautiful bracelet look like junk. they should put in the description stamped not engraved.
December 21, 2014
Rated 2 out of 5 by jackie9505 very dissatisfied
I received this as a gift from my boy friend. he ordered it online two weeks before he was going to give it to me. it came in the mail four days after and the engraving he had ordered on it was not correct, seeing they forgot to put my name on it witch was the first line on the charm. so he took it to his local zales to see if he can get it fixed in time. They said it would be ready in two weeks! when the two week were up he picks it up, and they give it to him in a vary small plastic bag and then put it in a bigger plastic bag and not the box it came in from the beginning with no zales bag to carry it in. upon my opening the gift I loved the way it looked and just the thought that it was engraved was so special. I knew it was from zales so i was quite excited this being my first zales item and knowing there good reputation for jewelry. But sadly im vary disappointed in the quality. The chain feels light and almost plastic like. The charm is small vary thin and the engraving was small and hard to read. The charm also appeared to be dirty so i ran my thumb over it to get the water mark spots off it but nothing came off. and then again the same thing when I tried to clean it another way later in the day. so overall not happy with how long it took to fix and then to receive it in the poor condition it was in.
July 23, 2014
Rated 5 out of 5 by Andrew0013 My girlfriend absolutely loved it
I gave this gift to my girlfriend for our first Valentine's Day. She was so happy after she opened the Zales box. It is honestly one of the best gifts for a loved one especially since you can customize it with whatever you want.
April 2, 2010
Rated 4 out of 5 by Brittany1008 The good and the bad
I got this for Valentines day and i loved it, ALTHOUGH the heart plate seems A LOT thicker online than it really is. and it becomes Scatched easily. The braclet itself it wonderful though. I also wish something would have been written on the back, like a dat or something of that sort.
March 1, 2010