Rated 3.4 out of 5 by 8
Rated 4 out of 5 by engagedinspokane Great customer service
I got engaged two weeks ago and my fiance gave me this ring. It is absolutely beautiful and stunning and I get TONS of compliments on it! After wearing it for two weeks, one of my corner diamonds fell out. I was completely bummed because I know it is a long process to get your ring repaired, especially when the have to replace a diamond. I went into the store with a heavy heart and the consultant who helped me at the Northtown location told me it was going to take 6-8 weeks to get it repaired. I asked to look at other ring options in the same price range because I had read the reviews online and didn't want to be set up for disappointment again. She showed me other beautiful rings from the same collection, but I didn't have the same reaction or feeling toward those rings. After looking at a few, I asked if I could exchange my current ring for the one on display (luckily, I wear a stock size 7). She spoke with the manager and was able to do this for me! I love this ring so much and don't want to have to switch rings, but my fiance and I decided if it happens again within the next 90 days, we will look for another ring.
Every interaction we have had with the consultants at the Northtown location in Spokane has been incredible. Very knowledgeable, professional staff who truly care about their clients!
August 18, 2015
Rated 5 out of 5
by rocs83 I Loved It!!!
I absolutely love this ring! It's perfect and it shines like there is no tomorrow. I'm one lucky and happy girl! For our wedding I added two wedding bands... You cannot go wrong with this ring. I know some reviews said there diamonds fell off well, I beg to differ as, I have yet to experience that!
June 30, 2015
Rated 1 out of 5 by samson123 Its raining diamonds!!
I absolutely love the ring. It is so beautiful. It shines like no other ring but the side diamonds constantly fall out. I got his ring in June and the first diamond fell out in October. They said it would take 2 weeks to get ring back... almost 3 months later I finally got my ring back. Then March came and another Diamond down. my wedding was in 8 days and they did surprisingly get my ring back to me the day before my wedding. And then today April 6th another diamond as fallen out. I will be returning this ring for a full refund. Fire collection should seriously consider changing the style of this ring.. maybe make more prongs on the corners. I hate to have to give this ring back bc it is absolutely stunning but no one deserves to deal with diamonds falling out all the time. Im not hard on my ring and for the price I shouldnt have to be.. Bottom line its poorly designed..
April 6, 2015
Rated 5 out of 5 by Poff My girl loved it!
This ring is stunning! It has sparkles like no other. Your girl is for sure to love it and you will more than likely be guaranteed a "yes" if you ask. I have not had any issues with the stones falling out, yet. I hope to have it for a lifetime.
March 1, 2015