Rated 3.7 out of 5 by 3
Rated 3 out of 5 by Gans Quality control issue
At first glance, I really liked the look, weight and the feel of the chain. Upon examination however, I noticed that both sides of the chain where connected to the clasp, were not soldered all that well. One side had two links that should have been soldered to the ring and only one was. The other side had one ring and ½ of a ring, again only the full ring was soldered to clasp. When trying on the chain, it broke, in one of the two places I had already identified as weak. Customer Service was excellent when I called to explain the situation, and they assured me that this was not their (Zales) standard, and that the product should not have passed quality inspection. Since as I have previously stated, I really liked the chain, I have sent it back for a replacement. Once the replacement chain arrives I will be using a jewelers loupe to it to make sure the chain connections are solid to the clasp.
If allowed, I'll write another review on the replacement chain.
May 23, 2012
Rated 5 out of 5 by swithee Great buy!
This chain is so surprisingly strong, especially for how delicate it looks. A very good value for what you're getting. I'm planning on buying another one in a different length.
January 31, 2010