Rated 2.8 out of 5 by 6
Rated 5 out of 5 by Rane Very pleased
I am just as quick to compliment excellent service as poor service.
This is my engagement ring. This is a beautiful ring. We are pleased. Zales did a great job with the presentation and the ring is as stated in the desciption.
The ring needed sizing from the standard. I was advised that this could take 3 or more weeks. It was on it's way to me in less than a week. Extremely, please by the expediency at which my order was shipped.
We are happy with the color of the stones. Though one of the white diamonds sits a tad small in the setting.
I had contacted customer service with assistance after placing the order. Absolutely wonderful service. We are actually considering ordering our wedding bands through Zales as well.
March 26, 2014
Rated 2 out of 5 by EyeLoveDiamonds Disapointed
The Blue diamond was cloudy. The regular diamonds were very bright and sparkled. The ring was also supposed to have been a size 6, but was actually a 7. I returned it to the closes store, where they immediately helped me with all the return process.
July 28, 2012
Rated 4 out of 5 by Roland Beware of Other Reviews
I would have to disagree with the other reviews for this ring. Since there are a number of rings of this style with widely varied total weights, I'm not sure the reviews are paired with the correctly sized product. Received the 1 carat TW and its plenty big. The picture is definitely exaggerated due to perspective, but the diameter of the center blue diamond is approximately twice the width of the white gold band. The white diamonds match nicely with the size of the band and as a whole, the ring is neither underwhelming nor gaudy. Take a look at the product image for the 3/4 carat version; this image seems a little less deceiving, and the stones on the 1 carat version are somewhat larger than shown in that image.
The blue diamond does have a "noticeable" inclusion, but it only reveals itself upon careful inspection under a bright light and magnification. Certainly not a dealbreaker, and rather unavoidable in the colored diamonds. If you're worried about the term "enhanced" to describe the color, this merely means that the diamond was heat treated to permanently darken the color. It's as permanent as the diamond itself and will not fade, scratch or wear off.
The white diamonds are of satisfactory quality; clear, colorless and no obvious imperfections to the untrained eye under magnification. The setting appears quite sturdy, but does not detract from the diamonds. The tips of the prongs are nicely rounded off and shouldn't snag. The white gold band is smooth and nicely polished.
Overall, an excellent value for a very beautiful ring. Great if you're looking for a unique engagement ring. Should pair nicely with a variety of white gold wedding bands too.
July 11, 2012
Rated 2 out of 5 by swissbelle Not as pictured
I agree with the other reviewer who said this looks like a child's ring. The photo on the website is probably 4 carats. In reality the stones are very small and you see mostly the band when wearing it. I exchanged it for a 2 carat in the same style, and it is beautiful.
June 16, 2012