Rated 3.4 out of 5 by 9
Rated 2 out of 5 by nrakb14 Beautiful piece but do not purchase!
My mom purchased this for me to wear on my wedding day, as I wanted a horseshoe necklace. Unfortunately in the over 4 years that I've been wearing it, I've had to get it repaired MANY times. Thankfully my mother purchased the lifetime warranty on it. Finally, the 3rd or 4th time I had to send it in for repair I bought a stronger chain for them to solder onto it (an extra $100!). Even still I have taken it back about another 5 times, and sadly it just broke again. The ladies at the local Zales know me well by now and simply say "Again?!" when I walk in. They have told me that many people have had an issue with this necklace. They once offered to replace the whole thing for me but of course I want MY pendant that I wore on my wedding day. My husband now told me it's time to put this in a safe place and he will get something stronger to replace it. I LOVE the pendant, but would not recommend anyone buy it (the ladies at my Zales would agree). I'd like to add I have not been rough on it by any means and I take it off when do any activity that I think it may be at risk of breaking.
July 3, 2015
Rated 5 out of 5 by KrissyLynn I Love It
I got this as an anniversary gift this past December and I LOVE IT!!! I never take it off! I was worried about the chain because it's rather thin and I didn't want it to break but I sleep, shower and work in it! (which is in a grooming salon and everything gets ruined in there). THANX TO THE BEST HUSBAND AND THANX TO ZALES FOR AN AMAZING PRODUCT!
January 23, 2014
Rated 4 out of 5 by CMT05 Beautiful but not worth it..
This appearance of this necklace is truly stunning. Unfortunately, I was only able to wear it for a week flat. The chain that comes with the pendant is incredibly thin and easily tangled. Low and behold, the chain on the necklace snapped and I have tried to get it repaired but because of the thinness it has broken again. I then decided to purchase a thicker rope chain for the necklace but the chain purchase along with the process to re-solder cost more than the necklace itself. I am now stuck with a beautifully broken horseshoe. I would not recommend purchasing this piece.
July 28, 2012
Rated 3 out of 5 by king0924 Beautiful Necklace
I received this as a gift about 4 years ago from my husband. I love it and wear it every day. My only complaint is that we purchased the lifetime warranty so if it did break, we could get it replaced. And the last couple of times it has broken, they've sent it away to get the chain soldered. It looks terrible and I'm unhappy with the quality of it now. I'm going to have to go to another jeweler to have a new chain put on. I feel like I wasted my money on the lifetime warranty. They should replace my chain themselves, not solder it back together.
March 2, 2009