Rated 4 out of 5 by 3
Rated 5 out of 5 by Momschoice Better than I expected
Let me start by saying that the stones came in the opposite order than I expected. I selected them from top to bottom (oldest to youngest) but the order was reversed. The first selection was on bottom, not on top. This didn't make a difference to me though because they were in order and that's what mattered.
The piece is sturdy and has more weight to it then I expected for the price. The stones were as they looked online, in reference to the color. They all seem to be securly fastened and, as far as the mounts go, they resemble the picture. They do stand up a bit but I knew this when I purchased it because I could see it clearly in the picture. Their customer service department was very helpful and easy to get ahold of. I received notice that my item was in a day early which was nice because I was a little behind on ordering it.
May 20, 2014
Rated 4 out of 5 by c1230 Stones in Reverse Order
I ordered this thinking that Stone 1 is the very top stone (and of course there's nothing indicating which stone is which,) so I input what I wanted starting with my dad's birthstone, thinking it would be at the top. I received it yesterday and found out that Zales considers Stone 1 to be the very bottom stone. If you order this, beware that the order of stones is reverse from what makes common sense!
March 29, 2013
Rated 3 out of 5 by ShopperP Pretty but not Perfect
First, let me say that the customer service for online Zales is wonderful. They are very friendly, patient people who can be reached even late at night.
The setting and most of the stones look good.
However, I'm disappointed with some aspects of this piece. I had six stones put in for my mother. The sapphire was extremely dark, almost totally black. This is not how it's pictured in the large image, but as you can see in the chart the sapphire is darker. My mother may end up returning this, though it seems I'd have to return it for her. I was told that they can't replace just one stone. I'd have to return the whole thing and re-order. I'm guessing the next sapphire would be dark too.
Another thing was that the emerald stone seemed larger than the rest.
Overall, I think this is a good value to get real birthstones for the price, but I guess that comes with the baggage of getting a very dark sapphire. If a pretty, sparkling blue sapphire is important to you, don't buy this. You'll get something that looks more like an onyx.
December 9, 2011